Relationship Management

Brad Karsh
Founder and CEO
JB Training Solutions
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Brad is the Founder and CEO of JB Training Solutions. An accomplished public speaker and executive coach, Brad has been featured on CNN, CNBC, and Dr. Phil, and has been quoted in: The Wall Street Journal, The New York Times, Fortune, and USA Today. Brad is also the author of three business books including the critically acclaimed Manager 3.0: A Millennial’s Guide to Rewriting the Rules of Management, which you can read in Mandarin (assuming you can read Mandarin).

Prior to creating JB, Brad spent 15 years at advertising agency Leo Burnett in Chicago. Today, Brad presents for major organizations including Eli Lilly, Securitas, Top Tier Capital Partners, and Saint Laurent. When he’s not enjoying a robust buffet, you can find Brad playing racquetball or drafting the perfect fantasy football roster. Brad is left-handed.

SESSIONS:
Monday, June 24, 2019 - 10:45am to 11:45am
David Horsager, CSP, CPAE
business strategist, author, CEO
Trust Edge Leadership Institute
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David Horsager, MA, CSP, CPAE is the CEO of Trust Edge Leadership Institute, national bestselling author of The Trust Edge, inventor of the Enterprise Trust Index™, and director of one of the nation’s foremost trust studies: The Trust Outlook™. His work has been featured in prominent publications such as Fast Company, Forbes, The Huffington Post and The Wall Street Journal. David has advised leaders and delivered life-changing presentations on six continents, with audiences ranging everywhere from FedEx, Toyota and global governments to the New York Yankees and the Department of Homeland Security. Get free resources and more at www.DavidHorsager.com and www.TrustEdge.com

SESSIONS:
Barbara Glanz, CSP, CPAE
President
Barbara Glanz Communications, Inc.
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A member of the prestigious Speaker Hall of Fame, Barbara Glanz, CSP, CPAE, works with organizations that want to improve morale, retention, and service.  Using her Master’s degree in Adult Learning, she has spoken on all 7 continents and in all 50 states.  She has authored fourteen best-selling business books, including “The Simple Truths of Service Inspired by Johnny the Bagger®”, co-authored with Ken Blanchard, “The Simple Truths of Appreciation,” CARE Packages for the Workplace – Dozens of Little Things You Can Do to Regenerate Spirit at Work,” and “180 Ways to Spread Contagious Enthusiasm™.” She lives and breathes her personal motto, “Spreading Contagious Enthusiasm™.”  She has been a popular speaker at the national SHRM conferences since 1997.  You can reach her at www.barbaraglanz.com.

 

SESSIONS:
Barbara Glanz, CSP, CPAE
President
Barbara Glanz Communications, Inc.
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A member of the prestigious Speaker Hall of Fame, Barbara Glanz, CSP, CPAE, works with organizations that want to improve morale, retention, and service.  Using her Master’s degree in Adult Learning, she has spoken on all 7 continents and in all 50 states.  She has authored fourteen best-selling business books, including “The Simple Truths of Service Inspired by Johnny the Bagger®”, co-authored with Ken Blanchard, “The Simple Truths of Appreciation,” CARE Packages for the Workplace – Dozens of Little Things You Can Do to Regenerate Spirit at Work,” and “180 Ways to Spread Contagious Enthusiasm™.” She lives and breathes her personal motto, “Spreading Contagious Enthusiasm™.”  She has been a popular speaker at the national SHRM conferences since 1997.  You can reach her at www.barbaraglanz.com.

 

SESSIONS:
Steve Gilliland, CSP, CPAE
Best-Selling Author and Speaker
Steve Gilliland, Inc.
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Steve is a member of the Speaker Hall of Fame and was recognized in 2015 as one of the top 10 motivational speakers globally from over 9,000 candidates.

In addition to being one of the most sought-after speakers in North America, he has written 11 books and was named Author of the Year by Advantage/Forbes for his book Enjoy The Ride.

Steve built a multimillion-dollar company, which the Pittsburgh Business Times named one of the fastest-growing privately held companies in the region. Steve is one of SHRM’s top-rated speakers. This is his 18th consecutive year speaking at the SHRM Conference.

SESSIONS:
Richard Fagerlin
President
Peak Solutions, Inc.
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As a “Recovering HR Manager" Richard Fagerlin, has led Peak Solutions, a leadership development firm for the last 20 years.

Born out of the simple idea that we should love what we do and who we do it with, Peak Solutions is dedicated to helping build wise leaders, strong teams & healthy cultures & has served countless organizations in over 50 countries worldwide. Richard is also a leading authority on the topic of Trust and is the author of Trustology: The Art and Science of Leading High Trust Teams.

Richard is from Fort Collins, Colorado where he enjoys an active lifestyle following the interests and passions of his four boys and making memories and enjoying experiences every step of the way.

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SESSIONS:
Lara de Leon
Personal Pronouns
She/Her/Hers
Partner
Constangy, Brooks, Smith & Prophete
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Lara is an experienced trial lawyer and client advocate. Her extensive career has involved representing companies of all sizes, across many industries, in all aspects of employment law. Lara has successfully defended clients in the courtroom, before administrative agencies, and on appeal.

In addition to litigation, Lara has spent her two-plus decades of experience partnering with clients to counsel them through complex issues involving discrimination, retaliation, accommodation, and wage and hour compliance. Lara has also developed a passion for guiding clients through high-stakes matters involving pay equity, harassment, leave of absence and accommodations. Lara has had the distinct experience of working as in-house counsel for two large, multi-national corporations, which gives her a unique perspective on how to address the intricate issues facing organizations and their employees.

Lara is an accomplished speaker and presenter, having presented on cutting edge employment law topics at local and national events, as well as many online forums. Lara is Board Certified by the Texas Board of Legal Specialization.

 

SESSIONS:
Lara de Leon
Personal Pronouns
She/Her/Hers
Partner
Constangy, Brooks, Smith & Prophete
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Lara is an experienced trial lawyer and client advocate. Her extensive career has involved representing companies of all sizes, across many industries, in all aspects of employment law. Lara has successfully defended clients in the courtroom, before administrative agencies, and on appeal.

In addition to litigation, Lara has spent her two-plus decades of experience partnering with clients to counsel them through complex issues involving discrimination, retaliation, accommodation, and wage and hour compliance. Lara has also developed a passion for guiding clients through high-stakes matters involving pay equity, harassment, leave of absence and accommodations. Lara has had the distinct experience of working as in-house counsel for two large, multi-national corporations, which gives her a unique perspective on how to address the intricate issues facing organizations and their employees.

Lara is an accomplished speaker and presenter, having presented on cutting edge employment law topics at local and national events, as well as many online forums. Lara is Board Certified by the Texas Board of Legal Specialization.

 

SESSIONS:
Brett Bunce
director of Field HR & Talent Acquisition
Cracker Barrel Old Country Store, Inc.
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SESSIONS:
Paula H. Harvey, SHRM-SCP
Vice President of Human Resources/Safety
Schulte Building Systems Inc.
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Paula H. Harvey, MBA, SHRM-SCP, SPHR, GPHR is the VP of Human Resources & Safety for Schulte Building Systems in Hockley, TX. She has worked in the retail, services, construction and manufacturing industries. Mrs. Harvey has over 30 years’ experience in Human Resources. She earned her Bachelors of Business Administration in International Marketing and Operations Management from the University of Texas at Austin. She has also earned her MBA with a concentration in HR Management from the University of North Carolina at Charlotte.

She is a Senior Global Certified Professional of Human Resources through SHRM and HRCI. She is an authorized OSHA 501 trainer and has achieved the Manager of Environmental Safety and Health Programs (MESH) certificate and the Advanced Safety Certification (ASC) from the National Safety Council.

Paula teaches several business and leadership related topics especially to HR professionals. She is also an internationally recognized speaker on global and strategic business issues. She has published or been quoted in several articles on HR topics and co-authored three books with other HR professionals.

She is an active member of the Society for Human Resources Management (SHRM) currently serving on the board of the SHRM Foundation and on the SHRM Talent Acquisition Panel. She has also served as the SE Membership Advisory Council Representative (MAC), NCSHRM President and President of Union County HR Association and Charlotte Area SHRM. She is a member of HR Houston mentoring students on the University Liaison committee. She is a past recipient of NCSHRM HR Professional of the Year and NCSHRM HR Humanitarian of the Year.
 

SESSIONS:
Carol McDaniel
Vice President Talent Acquisition
Providence
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Carol is an executive talent leader and is considered an expert in the Talent acquisition space with an impressive track record of over 20 years in the industry. Her career is characterized by numerous accomplishments in the transformational talent acquisition/management landscape. Throughout her journey, Carol has spearheaded pivotal initiatives, such as implementing enterprise-wide applicant tracking systems, RPOs, and CRMs, building and nurturing high-performing TA teams, and strategically planning the workforce for organizations.

Carol is the Vice President of Talent Acquisition for Providence which supports 51 hospitals, 1,000 clinics, and a comprehensive range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. With over 122K employees, she has oversight for all 63 Providence employees and an outsource RPO parner with over 500 recruiters.

As an experienced TA leader, Carol has successfully motivated and guided TA teams large and small, displaying remarkable leadership skills and a talent for bringing out the best in her colleagues. With her exceptional communication abilities, she has also earned a reputation as a sought-after keynote speaker.

Carol has worked and supported many prestigious organizations, including Johns Hopkins All Children’s Hospital, Delta Air Lines, Randstad USA, Kinetix LLC, and Bernard Hodes Group. Most recently, she held the role of Senior Vice President of Global Talent Acquisition at Wonder, a food technology startup in NYC. In this role, she was responsible for developing and executing the overarching Talent Acquisition vision and strategy roadmap while leading and empowering a 48-person TA team. She is credited with achieving noteworthy milestones, such as launching the Wonder career site and implementing key performance indicators (KPIs) and talent dashboards for each business line. These metrics facilitated the measurement of crucial aspects like diversity, equity, and inclusion (DEI), recruiter enablement, and overall position control.

Carol is a United States Air Force veteran and has recently relocated from the Northeast to Atlanta, GA.

SESSIONS:
Tony Lee
Retired Vice President, Content
SHRM
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Tony Lee recently retired as vice president of content for the Society for Human Resource Management, where he oversaw all editorial functions and staff and focused on evolving SHRM's content strategy globally. Lee hosts two award-winning podcasts, All Things Work and People + Strategy, and is a recognized authority on recruitment trends.

Lee is a frequent conference speaker in the U.S. and internationally, and has appeared as a career guidance authority on a range of television and radio programs, such as those produced by NBC, ABC, CNN, FOX, NPR, CNBC, Huffington Post, WCBS and The Wall Street Journal, including “The Today Show” and “Good Morning America.”

Lee is co-author of “The Jobs Rated Almanac” (Barricade), and “Career Choice, Change and Challenge” (JIST Pub.), and has published more than 15 books through his career. He also is a columnist for a range of industry web sites, including RecruitingTrends, Jobboarders and Staffing Stream. He has written The Wall Street Journal's “Managing Your Career” column, and his articles have appeared in hundreds of newspapers and magazines globally. Lee also has served on the board of directors of the International Association of Employment Web Sites for many years.

Prior to joining SHRM, Lee was editor and publisher of CareerCast.com, an award-winning site he created for job hunters and the HR community. He also served as chief alliance officer of CareerCast’s parent company, Adicio Inc..Lee also is the founder and former publisher of The Wall Street Journal Online Vertical Network and all of the sites within that network, including CareerJournal.com, OpinionJournal.com, StartupJournal.com, RealEstateJournal.com, CollegeJournal.com and “Political Diary,” a paid email newsletter about politics. Under his leadership, those sites won a range of awards and accolades. Combined, the Network sites attracted an average of 2.5 million unique visitors and 20 million page views each month. Lee also was one of two finalists for the Newspaper Association of America’s annual Online Innovator Award. Prior to moving online, Lee was editor in chief of the National Business Employment Weekly and of Managing Your Career, both published by Dow Jones & Co. Lee started his career as Director of Publications for the Chicago Chapter of the American Diabetes Association.

 

SESSIONS:
Monday, April 8, 2019 - 10:45am to 11:45am
Tiffani “Tie” Wang-Jones, dual Ph.D.
global diversity & inclusion team
IKEA Group
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Dr. Wang-Jones is a leader of global diversity and inclusion. She spearheads and drives strategic plans to integrate D&I into the business across IKEA. Her leadership in LGBT+, gender, and religious inclusion impacts 150,000+ co-workers company-wide in nearly 50 countries. With her dual PhD in Organizational Psychology and Clinical Psychology, she is also a coach and psychotherapist helping individuals achieve their full potential. Additionally, she is an independent organizational development consultant specializing in strategic D&I, unconscious bias, and transgender issues in the workplace. She develops business strategies that improve organizational effectiveness while leveraging the power to make positive social change.

 

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