Relationship Management

Dr. Shirley Davis, CSP, President of SDS Global Enterprises, a global workforce solutions firm, is an award-winning Human Resources expert, with over 30 years of business experience in a variety of senior executive roles for several Fortune 100 companies, as well as her last role of Vice President of Global Diversity and Inclusion for the Society for Human Resource Management. She’s also a best-selling author of 5 books, serves on the National Speakers Association and the NSA Foundation Boards, and the Make A Wish Foundation Board. She is a popular facilitator for eight LinkedIn Learning leadership courses.

Liz A. Buday is the director of Diversity, Inclusion and Dispute Resolution for the Architect of the Capitol (AOC), which is the builder and steward of the landmark buildings and grounds of Capitol Hill.

Liz works with AOC leaders and employees to further the agency’s efforts in building and sustaining an inclusive workplace based on respect and civility. She provides direction on conflict resolution, EEO issues, work/life programs, sexual harassment prevention, and all D&I initiatives. Liz has introduced a host of innovative strategies that expand the D&I portfolio to include employee engagement, corporate culture, leadership development, broader training, and organizational assessments. Liz is also a certified Executive Coach (ICF-ACC) and serves as an internal leadership coach.

With over 25 years of D&I, Human Resources and Organizational Development experience, Liz was previously the director of civil rights for the Corporation for National and Community Service (CNCS), chief executive officer for a private civil rights and human resources consulting firm, and she began her career with the Department of Veterans Affairs.

Steve Garguilo is an instigator with a track record of large-scale, grassroots change inside big companies. As the Founder of Cultivate, he leads a team that empowers changemakers inside many different types of organizations. His team at Cultivate also pioneered an enterprise software platform that supports workplace communities.

He is the author of a #1 bestseller, Surge: Your Guide to Put Any Idea into Action.

Garguilo has also worked on social ventures globally. In 2014, he completed The Mongol Rally, a 10,000-mile adventure from London to Ulan Bator, Mongolia, fundraising for the African Prisons Project. He has visited each of the 48 contiguous United States and is a member of the “century club” having visited over 100 countries.

Chuck Edward is currently the Head of Global Talent Acquisition for Microsoft. He has been with Microsoft since 2004 working in various leadership roles in HR. Chuck started as an HR Director in the Microsoft Business Division (MBD), supporting the Unified Communications and Office Live groups and then spent 4 years leading HR for Microsoft’s Customer Service and Support (CSS) Organization.

Prior to Microsoft, Chuck held Human Resources leadership roles at Cigna Behavioral Health, PepsiCo and 3M. He received his Bachelor’s Degree in Psychology from the University of Wisconsin and a Master of Arts with specialization in Human Resources Management from the University of Minnesota.

Chuck enjoys spending time with his wife, daughter and son. He is an avid fly fisherman and a lifelong Green Bay Packer fan.

Dick Finnegan is THE global turnover expert, having cut turnover by 30% and more for healthcare, manufacturing, logistics, distribution centers, call centers, and other industries…and on all six inhabited continents.

Dick has authored the top-selling SHRM-published book, The Power of Stay Interviews, along with four other books. BusinessWeek magazine has said “Finnegan offers fresh thinking for solving the turnover problem in any economy”. He has been similarly cited by Forbes, Chief Executive Magazine, and Consulting Magazine.

He holds bachelors and graduate degrees from The Pennsylvania State University and lives in Orlando, Florida.

Psychologist and author of Emotional Intelligence and Focus, Daniel Goleman has transformed the way the world educates children, relates to family and friends, and conducts business. The Wall Street Journal ranked him as one of the 10 most influential business thinkers. His article “What Makes a Leader?” remains the most requested reprint in the history of Harvard Business Review. 

His 2014 bestseller, Focus: The Hidden Driver of Excellence, argues that leadership that gets results demands a triple focus: on our ourselves; on others, for our relationships; and on the outer forces that shape organizations and society. Dr. Goleman's "The Focused Leader" won the 2013 HBR McKinsey Award, given each year for the best article in Harvard Business Review.

In his book, A Force for Good: The Dalai Lama's Vision for Our World, Dr. Goleman — who was personally selected by the Dalai Lama — combines the Dalai Lama’s key teachings, empirical evidence, and true accounts of people putting his lessons into practice, offering readers practical applications for making the world a better place.

Goleman’s Emotional Intelligence was on The New York Times best sellers list for a year-and-a-half. Named one of the 25 "Most Influential Business Management Books" by TIME, it has been translated into 40 languages. HBR called emotional intelligence (EI) “a revolutionary, paradigm-shattering idea.” His follow-up, Working With Emotional Intelligence, outlined the importance of EI in professional settings. 

The groundbreaking Primal Leadership: Unleashing the Power of Emotional Intelligence, which Goleman co-wrote with Richard Boyatzis and Annie McKee, unveiled scientific evidence proving that a leader’s emotional competencies have an enormous impact on an organization’s bottom line. His more recent books include Social Intelligence: The New Science of Social Relationships, Ecological Intelligence, and What Makes a Leader, a collection of articles from HBR, LinkedIn, and other business journals. 

Goleman’s 2017 book, Altered Traits: Science Reveals How Meditation Changes Your Mind, Brain and Body, co-written with Richard Davidson, explores how meditation and mindfulness can achieve real, positive, and lasting mental and behavioral change.

His work on the brain and behavioral science was nominated twice for the Pulitzer Prize and recognized with the Washburn Award and Lifetime Career Award from the American Psychological Association. A former science journalist for The New York Times, he was named to the 2011 and 2013 Thinkers50 and a top business guru by Accenture Institute for Strategic Change.

John Fillingham is Director of HR qualifcations and HR performance for Matchett whose role in partnership with SHRM for Northern Europe, is to raise brand awareness of the SHRM proposition, grow membership and create development opportunities for HR professionals through SHRM certification, re-certification and high quality education opportunities.

A bilingual HR leader and HR development expert, John has had a 27 career in HR and learning and development at senior levels in strong commercial environments with  large FSTE 100 companies such as Sainsbury’s, Debenhams, The Bullough Group and now Wilmington PLC.